Several months ago, a friend recommended I give reddit a try. He said there was lots going on at the site and I would enjoy it.
“Enjoy” was not the first word I thought of when he mentioned it. I think I was more in the “fear” camp initially.
But I eventually overcame my concerns, joined reddit, and spent a couple months trying to get into the flow of how things worked and finding subreddits I was interested in.
Once I felt more settled, I wanted to give back to the community, so I started looking at places to contribute.
Naturally I gravitated toward the personal finance topics. After all, I have had a decent amount of money success myself (financially independent at 42, retired at 52, and had written on the subject for 15+ years.)
But it didn’t take long to find out that everyone on reddit is a money management expert. (I hope you can hear the sarcasm in that.)
Anyway, I had little interest in explaining money problems to a 32-year-old “expert” with almost no net worth to his name. I had seen others try and the pack descend on him, so no thank you.
I kept searching and eventually I found a subreddit where people posted their resumes and asked for help reviewing them. As someone who had reviewed thousands of resumes during my working career, interviewed and hired hundreds of people, and managed my own career with success, I knew I could help.
So I dived in…
The Average Questioner
After reading several posts, I could see a pattern — a very strong pattern.
The posts were eerily similar to each other. I know that rarely happens but again and again the same post popped up.
Here’s a representative sample of what the vast majority were like:
Hey, guys!
I have been looking for a job for a year now and am having no luck at all.
I have applied for about 900 positions and haven’t received one call back, so I’m sure the problem is with my resume.
Can you look it over and offer suggestions how I can improve it?
The resume was attached for us all to comment on.
Resume Mess
To say the resumes were a mess is an understatement.
I’m not sure where these people got their initial advice on how to create a resume, but I assume it was either a first grade elementary class or a trained monkey.
Anyway, in every case it was apparent why the resume wasn’t getting any results.
Even more, I saw a second pattern developing. Again and again each poster had the same exact issues. They were making critical mistakes — ones that made their resumes almost worthless.
I was seeing this so often that it got to the point where I was making the same exact recommendations to poster after poster. Eventually I made responding easier on myself by writing out a detailed response, saving it as a document on my computer, and literally copying and pasting it to one question after another. They all needed the same advice!
So in the interest of saving future posters the trouble of asking for help, I thought I’d share the three common issues reddit posters faced and my recommendations on how to address them.
I’ll list them as recommendations what to do instead of what to avoid as I think it’s more positive.
So with that said, here are my three tips for making your resume as strong as possible:
1. Follow a standard format full of easy-to-read bullet points.
Consider this finding detailed on Time:
According to a study released this week by TheLadders, an online job-matching service, recruiters spend an average of six seconds reviewing an individual resume. The standard thought was that recruiters spent at least several minutes on each CV. Nope.
Six seconds! Yikes!
The reality is that recruiters have a TON of resumes to sort through so they need to weed them out quickly. That’s why each one gets six seconds.
This means that a resume writer needs to capture their attention and stand out (in a good way) in six seconds. If this happens, perhaps the review can be extended to 10 or 15 seconds, which allows the candidate enough time to tell his story a bit and hopefully make the “maybe” pile instead of being consigned to the trash bin.
What exactly do I mean here? I suggest the following:
- Do not get creative. You need to follow the standard format of 1) contact info at the top, 2) work experience in reverse chronological order next, and 3) education at the end. Recruiters are used to this format and using it ensures they spend their time looking at your background and not figuring out where the info is. If you get creative and develop a non-standard format resume, they spend their six seconds trying to figure out what the heck is going on and you lose your chance to impress them.
- Use bullet points to detail your experience. As you discuss your work experience, highlight your accomplishments (more on this below) in bullet points. These are easy to read quickly and can convey a ton of information in a short period of time. In six seconds, several bullet points can easily communicate “this is someone I need to talk to.”
- Forget the list of skills at the top. I don’t need you to tell me you’re “creative, determined, and results-oriented.” I’ll make that determination for myself. Tell me what you’ve done and from there I’ll form my own conclusions.
There are exceptions to these of course. If you’re applying for a creative position, then throw out the rules and be creative with your resume (as long as you still communicate well, of course). If you have some skill that’s required for the job (or gives you a leg up), then you may want to include it at the top. But for 95%+ of the jobs out there, these tips hold true.
The resumes I was seeing on reddit were all sorts of messy. People were detailing their job experience in paragraphs so difficult to read I’m sure no one plowed through them. They listed their experience at the end of the resume and in no particular order. They were spending the first half of the page telling us what they thought of themselves (and their abilities) versus getting to the meat of the presentation. These resumes were train wrecks and it was easy to see why they had not been effective.
2. List quantifiable accomplishments beginning with action verbs.
Consider two candidates. The first one lists the following in detailing his most recent job:
I helped the sales team in their work.
The second lists this:
Supported nine-person team to deliver 10.4% sales growth over previous year and earn company-wide recognition award for performance.
Now, which of those two people would you want to interview? (By the way, the purpose of a resume is simply to get you an interview.)
See how the second is so much better than the first? If you don’t let me name a few ways:
- The second seems like it’s written impartially (though it’s not, of course.) By not using “I” it makes the accomplishment less from you and more objective.
- There’s action in the second one. The candidate “supported” the team. What did the first person do? Probably whatever they told him. The second person took action (and appears to be more of a go-getter). By the way, “supported” isn’t the greatest action word in the world. I’d prefer “led” or “directed” but most entry-level people aren’t at the stage where they direct or lead much, so you have to use the best word you can.
- The second has QUANTIFIABLE results. They are not vague — you know he was part of a team that had a 10.4% sales increase. That’s both specific and impressive.
- The second sneaks in a second point detailing why he’s awesome. Not only did he work to deliver great sales, but an outside source (“the company”) recognized the efforts as outstanding. This guy is a winner!!!
The sad thing is that these two different lines could actually be the same person! It’s just that if he has no clue how to write a resume it might be more like option 1 but if he had a bit of direction he’d write it as option 2.
Questions I get about this tip often come down to “I don’t have any accomplishments” and “I’m not sure how to quantify what I’ve done.”
If you literally have zero accomplishments, you need to try and make the bullets sound as impressive as you can. That said, if you have honestly contributed nothing meaningful to your current employer, why should a new one want to hire you? Make things happen for your current employer and then you’ll have something impressive to put on your resume.
If you have accomplishments but aren’t sure they can be quantified, that’s better than nothing. But think hard and use numbers if at all possible as long as they are impressive (delivering a sales increase of 0.1% is not worth mentioning — unless of course the rest of the company was down 20% and then you’d want to list it as “Delivered 20% sales increase versus rest of company.”)
3. Focus on networking if you really want to find a job.
Submitting a resume online makes the applicant feel like he’s doing something, but the chances of being hired this way are remote. In fact, Forbes says, “This method works just 4% of the time, on average.”
I have advertised jobs online several times and we’d always get a few hundred applicants for one position. I probably spent less than six seconds on each resume just to get it down to 10 or so I felt were qualified. I’m sure I missed many great candidates this way but the sheer numbers dictated my actions. Many companies face the same thing, that’s why the odds of being hired from an online source are not great.
Instead, do a little networking. You know, actually talk to human beings — people you know, people friends and family know, people past co-workers know, people your college professors know, and on and on. Talk to people, tell them what you’re looking for, and ask if they can help or know anyone who can.
By the way, you’re going to need to be a good networker to advance your career anyway (networking is one on my seven steps to make millions more in your career), so you might as well get good at it now.
Networking takes a lot more effort (which is why people probably avoid it) but is MUCH more successful. Forbes says this method “works 33% of the time.” The only thing that works better (at 47%) is “knocking on the door of any employer” which is simply a cold-call version of networking.
If you’re looking for another source on the dynamics above, consider the facts presented here:
- 80 percent of jobs are not posted online.
- Only about five applicants actually earn an interview from hundreds of applications.
- Referrals account for around a third of all external hires.
Networking allows you to break out of the pack, find a personal connection, and get selected as one of the few who get an interview. Using it you have between a 33% and 47% chance of success — versus a 4% chance simply posting online. Is it any wonder these reddit posters were having issues?
It’s Not Just Reddit Users
My experience here was with reddit users, but it’s not unique to them.
Almost everywhere I get asked about reviewing a resume (from a friend in person, someone emailing me one, online on other sites, etc.) I see the exact same missteps. These there are very common. And unfortunately, if you get them wrong, you are significantly hurting your chances for success.
That said, now that you know how critical these are, implement them in your next resume. If you do, you’ll stand out from the pack and your odds of success will grow dramatically.
P.S. For those who prefer a video version of this post, see the ESI Money YouTube channel.
This post originally appeared on The Money Mix.
Xrayvsn says
Great tips John.
I don’t think I will be in need of shopping my resume anytime soon but I know a lot of people who will benefit from this and I will pass it along.
The key to the resume is to highlight your skills that set you apart from the pack but be cautious crossing the line where you come across as inflating everything you did.
JB says
Fully agree with your post! The same principles largely hold true for writing one’s annual performance self-assessment. I am going to bookmark this link to share when I receive similar requests for both resumes and performance reviews.
The networking is so true. I’ve heard stats from outplacement services saying over 80% of people they place get jobs through networking.
In my last change, I saw a job posted online that looked like a good fit. I searched my LinkedIn contacts and knew ONE person at the company. We had worked together briefly ten years earlier. Contacted him, he knew the hiring manager and endorsed me for the role.
Here’s the power of the network: my resume NEVER would have made the cut from an online application. This hiring manager had very specific preferences – Ivy League education, experience at a top tier strategy consulting firm. I’m state university and results at companies, not consulting.
But, the individual who endorsed me is highly respected (ran one of the major business units at the time). It was his recommendation that got me the interview. Never would have happened otherwise.
Now, as you noted, the table stakes for the game are performance. This individual endorsed me because he was impressed with the work I’d done ten years earlier. We hadn’t spoken since.
All leaders keep a mental list of their dream team players, folks they’d hire in a heartbeat to help them deliver their next role. The more you have a reputation as one of those people, the more opportunities your networking will yield.
Joe says
JB describes the easiest networking approach for even the most shy individual. From my experience, knowing just a few well-connected individuals on LinkedIn can get you a dozen interviews from their connections. The rest is up to you.
KSarraga says
Lots of good advice in this post. The best advice I was once given on my resume when I was young was to focus the resume on the job I was seeking and not list everything single thing I had done in previous positions. Early skills involved general office management including customer service, AP and AR but most recent positions at that time were as Asst. Marketing Manager and I was seeking work in Marketing departments. The outplacement counselor asked me if I wanted a job in AP and AR. My response was no, but I had done so in the past. He told me to take off the things I did not want to do and only highlight my skills relevant to the job I wanted. He pointed out that once I had the interview I could talk about other skills If I was asked about experience in those areas. This advice helped me keep my resume shorter and to the point, essential to win in that six second opportunity to get your resume noticed.
RDB says
Some readers may be wondering why you posted tips on creating an effective resume. If you take a step back and think about how you can improve your career and increase your income, having an effective resume is a key tool that will help you here. I am an HR executive and can tell you first hand how important it is to understand how to market your yourself, your skills, your value etc I would go so far to say that if you aren’t sure you have a strong resume, it’s worth the investment to spend a few hundred bucks to have a pro help you craft a strong resume. I am certain this cost will lead to a high ROI when you land better job making more money.
Tom Short says
I had a 30+ year career in management consulting (non-IT), almost always as a W2 employee working for a large firm or enterprise that would hire me out to clients. Due to the nature of my speciality, demand for it would ebb and flow a lot so I was laid off several times over my career, including five times after I turned 50. Yet every time (except the last one!) I was able to quickly get a new job, and my search started by submitting my one-page (single sided) resume.
One of the keys to a good resume, at least based on my experience, is to be very clear about what the purpose of your resume is: to get a phone interview. Period. I have a template that I would be happy to share if interested (I can post up a link here – not selling it, no sales pitch).
Robert says
Hi Tom,
I would be interested in seeing the template you have as I’m currently job hunting and open to any and all great ideas I can find in regards to resumes/job hunting.
Thanks!
Tom says
Hi Robert – here is a link to a PDF about my short resume. Have a look and let me know what you think! http://bit.ly/TSC-PerfectShortResume
Robert says
Hi Tom,
Thanks a lot for the link!
Those are some great ideas in regards to resume formatting and being more concise – something I definitely will be applying to my resume!
Thanks again!
Take care.
P.S. Thanks to ESI Money as well for this post. Great content as always!
3.0M+ says
Well done, especially the points in item 3.
I spent 9 years in the Air Force, initially as an electronics instructor, then as a communications system analyst. Since then, all of my follow-on employment was gained through networking/business socializing. The (short!) resume was used as a follow-up.
One should not underestimate the power of networking for growing your career.